Labour prices, no surprises
Parts are quoted per model before work starts. The R250 diagnostic is credited when you go ahead with the repair.
Prices include VAT. Apple devices: upgrades, software and data services; some parts subject to availability. Buy an SSD or memory upgrade with fitting included →
You approve every step
- 1BookDescribe the problem here or on WhatsApp. We confirm pickup, drop-off or a remote session.
- 2DiagnoseWe test the device and send a written diagnosis and quotation — usually the same day.
- 3ApproveNothing is repaired until you approve the quote in your client area or by WhatsApp.
- 4RepairWork is done, tested and — where a drive is involved — your data verified.
- 5ReturnDelivered or collected by appointment, with a 30-day workmanship guarantee.
Tell us about the device
We reply with a booking time — pickup, drop-off or remote — usually the same working day.
Before we work on a drive we back up your data where the drive allows, and we treat everything on it as confidential.
Repair questions
Do you repair Apple computers?
Yes, for upgrades, software and data services. Some parts are subject to availability and quoted per model.
How long does a repair take?
Most upgrades and software work are same-day. Parts orders take 2–5 working days.
Is my data safe?
We back up before any work where the drive allows, and treat your data as confidential. Nothing is deleted without your approval.
What if it cannot be fixed?
You pay only the diagnostic. We will advise honestly whether repair or replacement makes sense — and can recommend a replacement from the shop.
Do you offer a guarantee?
Yes. 30 days on workmanship, plus the manufacturer warranty on any parts fitted.
Can you come to my office?
On-site visits in Durban are available through IT Support, quoted per visit.